shipping & returns.

Do to the scale of the project, we have limited shipping options and a non-return policy.

returns.

At the moment, all merchandise sales are final. We are unable process returns or exchanges at this time due to the small scale of the project. If parcel is damaged during transit, please contact us at hello(@)acvdo.co for assistance within 7-days of receiving the order.


shipping.


shipping summary

  • Please allow 1 - 2 weeks for fulfillment + shipping transit time.
  • Tracking will be emailed after processing.
  • All Domestic (USA) orders will ship USPS First Class Package or USPS Priority Mail with tracking and insurance included.
  • All International packages will ship USPS First Class Mail International or USPS Priority International with tracking and insurance included.
  • Orders will be shipped on weekdays in the order they were received and to address entered. Please make sure address is correct. We are not responsible for country taxes/duties, lost orders do to incorrect address, delivery errors or delays once we ship items. 


shipping costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.


countries & locations:

Currently introducing Domestic and International shipping to select countries:

🇦🇺 Australia
🇧🇷 Brasil — ⚠️
🇨🇦 Canada
🇨🇴 Colombia
🇨🇱 Chile
🇩🇴 Dominican Republic
🇫🇷 France
🇩🇪 Germany
🇯🇵 Japan
🇭🇰 Hong Kong
🇮🇳 India — ⚠️
🇮🇩 Indonesia — ⚠️
🇮🇹 Italy
🇲🇽 Mexico — ⚠️
🇳🇱 Netherlands
🇳🇿 New Zealand
🇵🇪 Peru
🇵🇭 Philippines
🇵🇷 Puerto Rico
🇸🇬 Singapore
🇿🇦 South Africa
🇪🇸 Spain
🇬🇧 United Kingdom
🇺🇸 United States

⚠️ These countries are under review for fraudulent orders. We want to make sure items arrive safely to their destinations. We are testing shipments and may remove shipping to these countries at any point.


delivery terms:

Transit Time
In general, transit times depend on type of shipping selected and can vary from 5 days to 21 days. Please allow additional time for your package to clear Customs.

Dispatch Time
Orders are usually fulfilled and dispatched within 1 - 2 weeks of payment of order. During national holidays we take steps to ensure shipment delays will be kept to a minimum.

Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation. If your package is being delivered during a holiday season, please allow an additional 5 - 7 business days.


duties & taxes:

Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website only applicable in the State of Florida, United States of America.

Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and God is a designer.™ by ACVDO Co. encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to 
God is a designer.™ by ACVDO Co. at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.


cancellations:

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, we are unable to cancel or refund the order.

 


Questions or inquiries, email our studio: hello(@)acvdo.co